IT Helpdesk Intern

Location: On-site five days per week at the Torrance headquarters in Los Angeles, California; remote and hybrid arrangements are not available. Applicants must be U.S. citizens or nationals, lawful permanent residents, refugees, asylees, or eligible to obtain required U.S. Department of State authorizations under U.S. export regulations.

Compensation: $34 per hour

Company

hirify.global develops mass-producible, inherently safe fission microreactors for reliable energy applications on Earth, underwater, and in space.

What you will do

• Troubleshoot employee issues involving accounts, applications, hardware, and other IT systems.
• Create and configure accounts and provide onboarding and training for new employees.
• Deploy, configure, patch, and maintain laptops, workstations, desks, and related IT equipment.
• Diagnose aging or malfunctioning systems and coordinate hardware replacements.
• Configure organization-wide systems, support cybersecurity and compliance activities, and maintain accurate hardware inventory.
• Provide responsive, white-glove IT support to executives and help maintain reliable IT operations as the company grows beyond 160 users.

Requirements

• Currently enrolled in a bachelor's degree program and entering the junior or senior year.
• Prior internship experience or more than one year of significant project, laboratory, or relevant hands-on technical experience.
• Experience troubleshooting computers, applications, accounts, or other end-user technology.
• Strong interpersonal, technical communication, analytical, organizational, and problem-solving skills.
• Ability to explain technical issues clearly to non-technical users and work independently and collaboratively in a changing environment.
• Must satisfy U.S. export-control eligibility requirements or be eligible to obtain the required authorizations.

Nice to have

• GPA of 3.5 or above.
• Leadership experience in a university club or organization.

Culture & Benefits

• Hands-on work across the full lifecycle of corporate IT.
• Opportunity to work alongside engineers, operators, and other technical experts.
• Relocation and housing stipend included in the offer package.
• Two internship cohorts accommodate semester and quarter academic schedules.
• Values include systems thinking, end-user focus, unconventional problem-solving, in-person collaboration, and operating effectively amid ambiguity.