14 дней назад
Order Management, Senior Analyst
61 700 - 92 000$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Order Management, Senior Analyst (NetSuite/Salesforce): Managing sales orders, subscriptions, professional services projects, billing workflows, and revenue operations for a SaaS platform with an accent on contract review, reconciliations, and cross-functional coordination. Focus on resolving non-standard billing issues, supporting revenue recognition and SOX controls, improving operational systems, and leading order management assignments.
Location: McLean, Virginia, United States. Ability to work Eastern or Central Timezone Business Hours is preferred.
Salary: $61,700–$92,000 USD annual base salary.
Company
provides the Experience Cloud, a SaaS platform for managing customer, employee, patient, resident, and candidate experiences.
What you will do
- Set up and process sales orders, subscriptions, and professional services projects in NetSuite SuiteBilling and Salesforce.
- Review sales agreements, identify non-standard contract terms, and coordinate with Revenue Accounting on billing and revenue recognition.
- Act as a subject matter expert and escalation point for the Order Management team.
- Resolve order, billing, and project issues while addressing root causes with Sales, Deal Desk, Collections, Legal, and operational teams.
- Perform account reconciliations, resolve journal entries, support SOX controls, and assist with quarterly and annual audits.
- Improve operational systems and processes, manage dashboards and KPIs, and lead work assignments and delegation.
Requirements
- Bachelor’s degree or equivalent practical experience.
- At least 3 years of experience in order management, billing, and/or revenue operations.
- Demonstrated experience with NetSuite and Salesforce.
- At least 2 years of Excel experience, including VLOOKUPs, pivot tables, and formulas.
- Strong analytical, communication, customer service, organizational, and leadership skills.
- Ability to work Eastern or Central Timezone Business Hours is preferred.
Nice to have
- SaaS, M&A integration, NetSuite SuiteBilling, or Revenue Accounting experience.
- Experience with Microsoft Office, including Excel, Word, and PowerPoint.
- Experience working autonomously in a fast-paced, changing environment.
Culture & Benefits
- Opportunity to work with an interdisciplinary Accounting team and cross-functional operational groups.
- Health, dental, vision, and wellness benefits.
- 401(k), disability, life and AD&D insurance.
- Paid parental leave, statutory leaves, and paid holidays.
- Benefits and eligibility may vary by location and role.
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