ConnectU Hiring Event Fall 2026 - Chattanooga (Customer Operations)

Location: On-site at the Chattanooga, Tennessee home office, USA. ConnectU interviews take place on October 7 from 10:00 a.m. to 4:00 p.m. ET.

Salary: $36,000–$68,000 per year

Company

hirify.global is a Fortune 500 provider of employee benefits and financial protection solutions, serving millions of workers and families worldwide.

What you will do

• Process employee leave requests, interpret FMLA and state regulations, and review medical certifications.
• Manage short-term disability claims and integrated leave requests by validating eligibility and coordinating claim transitions.
• Support accommodation and absence-management solutions while navigating regulatory and corporate leave policies.
• Build relationships with employees, employer contacts, client teams, third-party administrators, and internal partners.
• Resolve operational challenges while maintaining service, quality, and communication standards.
• Participate in continuous improvement and pursue advancement toward senior or lead roles.

Requirements

• High school diploma required.
• Strong interpersonal, customer relationship, and business communication skills.
• Working knowledge of Windows and Microsoft Office, including Word, Excel, and Outlook.
• General keyboard and computer skills.
• Decision-making, analytical, attention-to-detail, and organizational skills.
• Ability to work on-site at the Chattanooga, Tennessee home office.

Culture & Benefits

• Performance-based incentive plans and a competitive benefits package.
• Health, vision, dental, short- and long-term disability coverage.
• Paid time off, including paid volunteer time, and mental health support.
• 401(k) contributions of up to 9.5% under the applicable plan terms.
• Career advancement opportunities, student loan repayment options, and tuition reimbursement.
• Inclusive culture with flexible work environments across the organization.

Hiring process

• Complete the application and computer skills assessment before attending the event.
• Attend career conversations, interview preparation, or an on-site interview on October 7.
• Interviews are available for entry-level customer operations roles from 10:00 a.m. to 4:00 p.m. ET.