Social Insights Analyst

Location: Beverly Hills, California, USA; hybrid work arrangement

Salary: $56,000–$70,000 USD per year

Company

hirify.global is a global live entertainment company operating across ticketing, concerts, media, and sponsorship.

What you will do

• Measure and analyze earned social conversation across Instagram, TikTok, X, YouTube, and emerging platforms, including mentions, share of voice, sentiment, engagement, reach, and virality.
• Run social listening throughout tour cycles, from announcements and ticket on-sales through live events, while tracking fan sentiment and conversation volume in real time.
• Analyze fan- and creator-generated content, organic amplification, artist conversations, and influencer or media pickup.
• Build and maintain Boolean queries, dashboards, recurring reports, alerts, benchmarks, and post-mortem analyses.
• Conduct competitive analysis and audience demographic research to support campaign planning.
• Partner with Marketing, Community Management, PR/Communications, vendors, and other cross-functional teams to turn social signals into actionable recommendations.

Requirements

• 2–4 years of experience in social media analytics, social listening, and/or digital insights, preferably in an agency or in-house social team.
• Hands-on experience with tools such as Meltwater, Brandwatch, Sprout, Quid, Audiense, CreatorIQ, and platform-native analytics.
• Strong understanding of earned-social metrics, including share of voice, sentiment, and mention volume.
• Strong Excel or Google Sheets skills and practical knowledge of Boolean query logic.
• Experience owning analytics end to end, including query design, reporting, dashboard development, and maintenance.
• Bachelor’s degree in Marketing, Analytics, or a related field, plus strong communication and organizational skills.

Nice to have

• Passion for live music, touring, and artist marketing.
• Experience with sentiment analysis, text or topic classification, and unstructured conversation data.
• Familiarity with creator or influencer earned-coverage measurement.
• Experience linking earned social signals to marketing or fan-growth outcomes.

Culture & Benefits

• Medical, vision, dental, mental health, FSA, and HSA benefits.
• Paid time off, holidays, sick time, and personal days.
• Free concert tickets and a 401(k) program with company match.
• Caregiver, fertility, adoption, foster, and surrogacy support.
• Career development, tuition reimbursement, student loan repayment, volunteer time off, and crowdfunding match.