Technical Account Manager (Fintech)

Location: New York City, United States; onsite at least 3 days per week. Candidates must be authorized to work in the United States at the time of application.

Salary: $120,000–$180,000 per year plus equity.

Company

hirify.global operates in the fintech space and provides software for business financial workflows.

What you will do

• Own a portfolio of strategic enterprise accounts and drive retention and expansion outcomes.
• Drive product adoption and lead quarterly and executive business reviews using account data and performance metrics.
• Manage renewals and execute upsell and cross-sell opportunities.
• Serve as the day-to-day contact for account health, including integration, data, and configuration questions.
• Lead onboarding and complex implementations, coordinating Product, Risk, Engineering, Legal, and Finance Operations with external stakeholders.
• Translate customer feedback and pain points into actionable input for Product and Engineering.

Requirements

• 3+ years of account management experience with enterprise B2B accounts.
• Strong presentation skills and the ability to lead executive-level business reviews.
• Experience leading complex customer implementations or expansions.
• Deep technical background, including shipped software, code reading, SQL, log analysis, and integration debugging.
• Effective use of AI in technical work.
• Strong organization, data literacy, proactivity, and flexibility in a fast-paced early-stage environment.

Nice to have

• Experience in fintech, credit, underwriting, or lending.
• Experience with accounts receivable, invoicing, or B2B payments software.
• Experience at an early-stage or high-growth company.

Culture & Benefits

• Mission-driven culture focused on personal growth.
• Stock options for all full-time employees.
• Health, dental, and vision plan options.
• No relocation assistance or work visa sponsorship is available.