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25 дней назад

Labor Demand Expert (Retail)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Sweden
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Labor Demand Expert (Retail): Building and continuously improving global labor demand models that translate customer demand, operational activities, and workload drivers into labor-hour requirements across retail environments with an accent on demand modelling, operational analytics, and workforce planning. Focus on scaling logic for store formats and seasonal variation, analysing productivity and labor consumption, and translating complex models into practical staffing and planning guidance.

Location: Mäster Samuelsgatan, Stockholm, Sweden; permanent position based in Stockholm

Company

H&M Group operates global fashion brands and ventures focused on design, accessible prices, and sustainable solutions.

What you will do

  • Own and continuously improve the end-to-end labour demand model that translates customer demand and operational activities into labour hours.
  • Define how traffic, transactions, deliveries, omnichannel activity, and operational complexity translate into workload requirements.
  • Build logic for daily, weekly, and seasonal variation, including store format, type, and size scaling factors.
  • Analyse demand, workload, productivity, and labour consumption to improve model accuracy.
  • Support scenario modelling for new store formats, omnichannel initiatives, operational changes, and productivity improvements.
  • Partner with Labour Standards, Workforce Management, Controlling, Operations Development, Tech, Product, and Sales Markets teams.

Requirements

  • Experience in labour demand modelling, operational analytics, workforce planning, capacity planning, operational modelling, or workload forecasting.
  • Experience translating demand drivers, customer activity, workload patterns, or operational volume into labour requirements.
  • Strong analytical and modelling skills with experience working with large and complex datasets.
  • Experience building, documenting, and maintaining operational models, assumptions, and calculation logic.
  • Understanding of customer-driven environments such as retail, logistics, delivery operations, fulfilment, or warehousing.
  • Fluency in English, written and spoken, is required.

Culture & Benefits

  • Inclusive and collaborative working culture with opportunities for professional development around the globe.
  • 25% staff discount across H&M Group brands in stores and online.
  • Participation in the H&M Incentive Programme.
  • Permanent full-time employment based in Stockholm.

Hiring process

  • Submit a CV in English.
  • No cover letter is requested.
  • The recruitment process is competency-based and designed to be fair and equitable.

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