Service Repair Technician, Flexible Robotics (Robotics)

Location: Santa Clara, California, United States

Salary: $129,792–$134,792 per year

Company

Johnson & Johnson MedTech develops healthcare and robotic surgical medical device solutions.

What you will do

• Service, troubleshoot, test, and repair robotic platforms at subsystem, interface, and component levels.
• Configure and operate electromechanical test equipment, functional test stations, hardware, software, and safety systems.
• Install and verify software and firmware for robotic equipment, table control systems, audio files, and remote controllers.
• Document test data, failure symptoms, repair findings, traceability, and nonconformances in defect management tools.
• Investigate product failures and RMAs with Engineering, Manufacturing, Quality, Complaint, and technical support teams.
• Maintain repair depot inventory, tools, certified test equipment, quality records, and equipment uptime.

Requirements

• Master's degree in Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, or a related field.
• At least 2 years of experience in the offered role or a related service repair technician position.
• Experience configuring computer hardware and software and using Jira, MES, SharePoint, JAMA, Airtable, Agile PLM, and SAP.
• Experience testing and repairing robotic surgical medical devices, including physician interface devices, consoles, tables, arms, towers, and tool drivers.
• Experience with electrical, electronic, and mechanical component replacement, calibration, control swaps, and full operational testing.
• Knowledge of GMP, GDP, medical device quality testing, product lifecycle management, Scrum, Kanban, and Lean methodologies.

Culture & Benefits

• Full-time employment with medical, dental, vision, retirement, pension, savings, and long-term incentive programs.
• Vacation, sick time, holiday pay, personal and family time, parental, bereavement, caregiver, volunteer, and military spouse leave.
• Inclusive workplace and equal employment opportunity commitment.
• Work is performed in an on-site robotics service and repair environment.