Relationship Banker I

Location: Fayetteville, AR, United States

Company

Regional community bank providing traditional banking services, digital capabilities, and financial solutions for customers across their financial life stages.

What you will do

• Build, expand, and retain customer relationships through needs-based conversations and personalized financial recommendations.
• Recommend in-branch services, digital capabilities, and partner resources.
• Open and close accounts, research customer accounts, process transactions, and resolve service issues.
• Solicit and facilitate consumer loan requests while following applicable loan policies and procedures.
• Generate business through outbound calls, business visits, networking events, and workplace events.
• Refer customers to small business, corporate, institutional, mortgage, and financial advisory partners while meeting individual and branch goals.

Requirements

• High school diploma or GED.
• At least one year of customer-facing, goal-oriented experience.
• Ability to present information effectively in one-on-one and small-group settings.
• Ability to work collaboratively in a fast-paced banking environment and support or guide branch teams when needed.
• Working knowledge of Microsoft Office and social media platforms.
• NMLS registration is required, or an NMLS license must be obtained after employment.

Culture & Benefits

• Full-time role with training on banking products, services, needs-based conversations, and supporting tools.
• Customer-focused environment emphasizing professional, positive, and compliant service.
• Occasional travel for meetings, training, bank conversions, and acquisition support, with minimal overnight or out-of-town travel.
• Opportunity to support other banking institutions within the local market.