Business Operations Analyst (AI)

Location: 795 Jubilee Dr, Peabody, MA 01960, USA

Salary: USD 55,000–70,000 annually, based on experience

Company

hirify.global is a Fortune 500 global logistics company providing supply chain management, international trade, and integrated information systems through a worldwide network.

What you will do

• Manage, monitor, and provide quality assurance for district solutions and system tools.
• Create operational, analytical, and status reports based on business needs.
• Analyze data and quantify productivity results from solutions and tools.
• Map processes, perform root-cause analysis, and support operational problem-solving.
• Develop and deliver technical training for operational staff.
• Develop and share AI Copilot solutions and collaborate with other business process analysts on technology improvements.

Requirements

• hirify.global product and service knowledge.
• More than two years of operations experience preferred.
• Strong leadership, self-management, project management, interpersonal, analytical, and communication skills.
• Experience with process mapping, root-cause analysis, problem-solving, public speaking, and training.
• Proficiency with Microsoft Office, Power BI, SharePoint, and Visio.
• Ability to work at the Peabody, Massachusetts location.

Culture & Benefits

• Paid vacation, holidays, and sick time.
• Medical health plan and life insurance.
• Employee stock purchase plan.
• Training, personnel development, and internal growth opportunities.
• Employee referral program bonus.
• Professional, customer-service-oriented environment with opportunities for career development.