Operations Delivery Manager (Payments)

Location: Sofia, Sofia City Province, Bulgaria; hybrid

Annual salary: EUR €35,000–€42,341 gross

Company

hirify.global is a global fintech building modular payment infrastructure for payment acceptance, payouts, card issuing, banking, risk, and fraud management across more than 200 markets.

What you will do

• Drive the execution of multiple complex client-focused projects within account operations.
• Scope, plan, track, and manage project tasks, timelines, deliverables, and deadlines.
• Coordinate internal and external stakeholders, facilitate meetings, and act as the liaison between project teams.
• Monitor risks and blockers, resolve issues, and support on-time project completion.
• Prepare project status updates and present progress to clients, management, and other stakeholders.
• Capture lessons learned and support continuous improvements in project delivery.

Requirements

• 2–3 years of experience in client-facing project management, preferably in financial services or payments.
• Bachelor’s degree in business or equivalent experience.
• Experience managing multiple deliveries or projects simultaneously.
• Familiarity with project management tools such as MS Project, Smartsheet, Monday, Jira, or similar.
• Strong communication, collaboration, customer focus, problem-solving, organization, and attention to detail.
• Excellent written and verbal English is required.

Nice to have

• Experience with a payment service provider or acquirer.
• Knowledge of payment processing technology and emerging industry trends.

Culture & Benefits

• Competitive holiday allowance.
• Health insurance and an Employee Assistance Programme.
• Sport membership card and eVouchers.
• Collaborative and inclusive workplace focused on innovation and employee development.
• Flexible hours to accommodate colleagues, clients, and suppliers across different regions.