Account Manager (Digital Marketing)

Location: Remote from Bosnia and Herzegovina, Serbia, or North Macedonia; at least 7 hours of overlap with the 9 am–5 pm EST workday, Monday–Friday

Company

hirify.global is a fully remote digital marketing agency serving healthcare, home services, and charity clients in Canada, the USA, and Europe through SEO, digital PR, AI, content marketing, and web development.

What you will do

• Build and manage long-term relationships with assigned clients as the primary point of contact.
• Onboard clients and develop data-driven digital marketing strategies with clients and internal teams.
• Manage client projects from kickoff through completion, keeping delivery on time, within budget, and aligned with quality standards.
• Coordinate and optimize SEO, PPC, website, content, and other digital marketing campaigns.
• Prepare campaign reports and presentations, analyze performance, identify trends, and recommend improvements.
• Upsell existing clients, support new client acquisition, and stay current with digital marketing trends and technologies.

Requirements

• 3+ years of experience in client service or account management, preferably in a digital marketing or advertising agency.
• Advanced English proficiency at C1 level.
• Bachelor’s degree or higher in Marketing, Advertising, Business, Communications, or a related field.
• Proven experience building and managing successful client relationships.
• Understanding of SEO, PPC, social media marketing, content marketing, UI/UX, and email marketing.
• Proficiency with project management tools.

Culture & Benefits

• Fully remote work in a stable company with a long-term operating history.
• Competitive salary negotiated during the interview based on skills, competencies, and experience.
• Annual salary review and 30 paid leave days per year.
• Premium training programs and access to an internal knowledge base.
• Professional equipment budget and access to advanced tools.