Patient Support Specialist - Bridgewater, NJ

Location: Remote, based in the United States; role associated with Bridgewater, New Jersey

Salary: $39.00–$50.00 hourly

Company

hirify.global is a global biopharmaceutical company focused on transforming the lives of patients with serious and rare diseases.

What you will do

• Complete intake and data entry for documents submitted to the Patient Support Program.
• Process high volumes of patient information accurately in the Patient Engagement Platform.
• Triage documentation to the appropriate parties according to defined requirements.
• Follow HIPAA, patient privacy, and other applicable compliance requirements.
• Report adverse events to the appropriate hirify.global departments within 24 hours of awareness.
• Participate in team meetings and events while supporting program administration and inbound phone activities.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 2 years of patient data-entry experience in healthcare or equivalent experience.
• Experience handling high-volume data entry and operating multiple technology applications simultaneously in a remote environment.
• Strong attention to detail, process orientation, urgency, and ability to work in a fast-paced environment.
• Excellent written and oral communication, multitasking, and collaboration skills.
• Ability to work effectively in a dynamic and culturally diverse workplace with a strong patient focus.

Culture & Benefits

• Remote work environment with flexible work schedules and purposeful in-person collaboration.
• Medical, dental, vision, and mental health support, plus annual wellbeing reimbursement and an Employee Assistance Program.
• Paid time off, fertility and family-forming benefits, and caregiver support.
• 401(k) with company match, annual equity awards, ESPP, and company-paid life and disability insurance.
• Learning programs, mentorship, employee resource groups, service programs, and volunteer opportunities.