Senior People Operations Associate - Americas

Location: São Paulo, Brazil; hybrid with an expectation of 3 days per week on site. A work-from-abroad policy allows remote work for up to 30 additional days per year.

Company

Payments company operating across global markets with a diverse international workforce and a focus on digital commerce.

What you will do

• Manage day-to-day People Operations across Brazil, Mexico, Argentina, and the USA.
• Prepare and coordinate monthly payroll inputs, including salary changes, bonuses, benefits, absences, and other employee changes.
• Own payroll and People reporting for Finance, ensuring accurate reconciliation of HR and payroll data.
• Administer benefits and respond to employee and manager questions about payroll, policies, contracts, and personal data.
• Support onboarding, internal transfers, employment changes, and offboarding, as well as the preparation of employment documentation.
• Improve and automate People Operations processes using AI and other technology, while supporting audits and regional and global People projects.

Requirements

• 5+ years of experience in People Operations and Payroll.
• Hands-on experience managing Brazil payroll, including payroll inputs, calculation reviews, and collaboration with payroll providers.
• Experience with benefits administration and the full employee lifecycle.
• Strong English communication skills for working with colleagues and stakeholders across countries and seniority levels.
• Strong attention to detail, data management, problem-solving, confidentiality, and deadline management.
• Ability to work independently, collaborate across teams, manage competing priorities, and improve operational processes.

Nice to have

• Experience supporting payroll in Mexico, Argentina, or the USA.
• Experience in a fast-paced, growing environment.

Culture & Benefits

• Hybrid working with 3 days per week on site and up to 30 additional remote-work days from abroad each year.
• 30-day holiday allowance, enhanced family leave, and transportation support.
• Health, dental, life, and travel insurance.
• BRL 3,000 annual learning and development budget, leadership cafés, and on-the-job training.
• BRL 54 per day in meal vouchers, with meal and supermarket allowance options.
• Gym membership support, mental health services, employee discounts, SESC programs, and a pet-friendly office.