6 дней назад
Bilingual Loan Sales Specialist (Spanish)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Loan Sales Specialist (Spanish) (Consumer Finance): Supporting customers through personal loan applications and servicing while managing sales, collections, compliance, and customer communication across multiple channels. Focus on educating customers about loan terms and optional insurance products, developing customer relationships, and meeting individual and branch performance goals.
Location: Onsite in San Antonio, Texas, United States. Monday–Friday during standard business hours, with occasional extended hours and possible Saturdays.
Compensation: Annual salary plus incentives.
Company
provides personal loans, credit cards, and other financial products to nonprime customers through community branches and digital channels across the United States.
What you will do
- Help customers access financing by listening to their needs and presenting tailored loan solutions.
- Manage customer relationships throughout the loan process and lifecycle.
- Handle loan servicing and collections activities while following applicable laws and regulations.
- Communicate with customers and internal departments by phone, email, chat, and company systems.
- Explain loan terms, options, and optional insurance products clearly.
- Meet individual and branch goals while delivering responsive, empathetic customer service.
Requirements
- High school diploma or GED.
- Ability to multitask, adapt to changing demands, and work toward performance goals.
- Ability to work onsite in San Antonio, Texas.
- Availability for standard weekday business hours, with occasional extended hours and possible Saturday shifts.
Nice to have
- Sales, collections, or customer service experience.
- Spanish bilingual proficiency.
Culture & Benefits
- Professional development, training, and advancement opportunities toward branch and district leadership roles.
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% 401(k) matching and an employee stock purchase plan with a 10% share discount.
- Tuition reimbursement, paid vacation, paid sick leave, paid holidays, and paid volunteer time.
- Inclusive culture focused on career development and supporting local communities.
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