6 дней назад
Branch Manager (Retail Banking)
60 000 - 102 500$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Branch Manager (Retail Banking): Directing branch performance, sales growth, customer relationships, team development, and compliant daily operations with an accent on consultative banking, data-driven decisions, and digital customer solutions. Focus on leading sales teams, resolving escalated customer issues, managing risk and regulatory compliance, and balancing branch scheduling and staffing needs.
Location: Beverly, Massachusetts, United States; onsite branch work required
Salary: $60,000–$102,500 USD annual base pay
Company
is a financial services organization evolving toward a technology-driven, customer-centric operating model.
What you will do
- Direct branch performance, daily operations, sales targets, customer satisfaction, and operational efficiency.
- Develop sales strategies, manage prospect and customer pipelines, and grow revenue and market share.
- Lead, coach, hire, retain, and motivate branch employees while supporting professional development.
- Build customer relationships through consultative conversations and promote digital tools and self-service options.
- Analyze performance data, manage schedules, resolve escalated customer issues, and support nearby branches when needed.
- Manage risk, loss prevention, regulatory compliance, and adherence to company policies.
Requirements
- High school diploma or GED required; a related bachelor's degree is preferred.
- At least 3 years of successful retail bank sales management or related bank operations experience, or 5 years of retail sales management experience.
- At least 3 years of experience selling products or services in an incentive-based environment.
- Proven sales leadership, relationship-building, customer service, coaching, communication, and problem-solving skills.
- Knowledge of banking policies, compliance regulations, risk management, and loss prevention.
- Must be legally authorized to work full time in the United States without employer sponsorship; must be able to work branch hours, including weekends and evenings.
Nice to have
- Established work history or equivalent experience, training, military service, or education.
- Experience with Microsoft Office products.
Culture & Benefits
- Customer-centric environment focused on innovation, continuous improvement, and responsible risk management.
- Rewards package and benefits designed to support employees, families, and long-term well-being.
- Inclusive and accessible application process with reasonable accommodations available.
- Work involves frequent sitting, standing, and walking, with occasional light equipment or furniture movement depending on the location.
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