7 часов назад
Assistant Branch Manager (Banking)
65 000 - 85 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Assistant Branch Manager (Banking): Supporting branch leadership across sales, customer service, staff supervision, operational controls, and regulatory compliance with an accent on deposit growth, risk mitigation, and banking operations. Focus on managing teller and platform functions, resolving complex client issues, maintaining satisfactory audit results, and making transaction decisions within authority limits.
Location: New York, NY (Chelsea); onsite branch role
Salary: $65,000–$85,000 per year
Company
provides banking products and services through its branch operations.
What you will do
- Support the Branch Manager in overseeing efficient branch operations, staff performance, and daily service delivery.
- Coach and supervise staff on sales techniques, product knowledge, banking transactions, policies, and customer service standards.
- Drive deposit growth, new business, referrals, cross-selling, and assigned branch sales goals.
- Identify and mitigate operational risks, manage compliance controls, reconcilements, audits, records, and reporting.
- Manage teller, platform, and ancillary operations in the Branch Manager’s absence, including complex client service issues and transaction approvals.
- Assist with staffing decisions, performance evaluations, scheduling, staff meetings, and cross-training.
Requirements
- Associate degree required; bachelor’s degree in business preferred.
- At least six years of customer service or supervisory experience in banking or retail, including at least three years of operations experience, preferably in banking.
- Strong knowledge of branch operations, banking regulations, compliance procedures, sales, and customer service.
- Leadership, interpersonal, communication, problem-solving, and composure skills when interacting with customers and staff.
- Proficiency with Microsoft Office and banking software; familiarity with mobile and online banking services is beneficial.
- Must be able to work a flexible schedule, including weekends, qualify as a New York State Notary Public, and complete occasional travel for mandatory training.
Culture & Benefits
- Branch-based work focused on customer service, sales performance, operational excellence, and regulatory compliance.
- Opportunity to coach staff and contribute to business development and deposit growth.
- Visa sponsorship is not available.
- Equal opportunity employment practices apply.
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