6 дней назад
IT Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Manager (Cybersecurity/SaaS): Owning and scaling internal IT infrastructure, security, support operations, and business systems for a fully distributed workforce with an accent on identity management, automation, compliance, and operational resilience. Focus on leading a technical support team, securing access across systems and devices, automating onboarding and offboarding, and controlling technology spend.
Location: Fully remote; work from anywhere, with at least 4 hours of overlap with the UK timezone between 8am and 6pm
Company
provides a cybersecurity learning platform and operates as a remote-first SaaS company.
What you will do
- Own Google Workspace, internal IT infrastructure, business systems, software licensing, device procurement, lifecycle management, and MDM.
- Lead a team of three Technical Support Engineers and improve support triage, resolution, escalation, and service performance.
- Manage SSO, MFA, IAM, access controls, security reviews, audits, and joiner, mover, and leaver processes.
- Automate onboarding, offboarding, provisioning, access management, and other repetitive IT workflows; implement an ITSM/helpdesk solution.
- Own disaster recovery, business continuity, backup, and recovery procedures for critical internal systems.
- Manage SaaS, hardware, cloud, and IT vendors, contracts, budgets, technology evaluations, and cost-reduction initiatives.
Requirements
- 5+ years of experience in IT management, IT operations, or systems administration.
- Experience managing or leading a technical support or IT support team.
- Strong hands-on experience with Google Workspace, MDM, SSO, IAM, and identity/access management.
- Strong knowledge of internal IT security and cybersecurity best practices, including experience supporting GDPR, ISO 27001, SOC 2, or similar frameworks.
- Experience automating IT workflows, managing vendors and SaaS contracts, and controlling technology budgets.
- Ability to work remotely with at least 4 hours of overlap with the UK timezone; visa sponsorship is not available.
Culture & Benefits
- Fully remote work across 34+ countries with flexible working hours.
- Dedicated work laptop and required accessories.
- £2,500 personal development and training budget.
- Health insurance where public healthcare is unavailable, plus enhanced maternity and paternity benefits.
- Annual company retreat, virtual team lunches, branded swag, and free subscriptions for family and friends.
- Salary determined by geographic location, seniority, interview performance, and market rates.
Hiring process
- Talent team screening interview.
- Hiring Manager interview.
- Take-home task-based interview followed by a founders interview.
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