6 дней назад
Account Director (FTC) (m/f/div)
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Account Director (FTC) (Client Services): Leading integrated B2B and B2C CRM creative campaigns for a major ecommerce client with an accent on senior client relationships, strategic direction, commercial performance, and team leadership. Focus on managing complex stakeholder frameworks, optimizing resource and delivery processes, overseeing account profitability, and developing client opportunities across UK and German markets.
Location: Berlin, hybrid, with two office days per week depending on location. Roles are also open in London and Manchester.
Company
is a growth and digital marketing company working at the intersection of technology and marketing to help ambitious brands grow.
What you will do
- Own senior client relationships and lead the delivery of integrated B2B and B2C CRM creative campaigns.
- Manage complex client briefs from planning through delivery, coordinating account managers, designers, copywriters, and other stakeholders.
- Set account-wide priorities, provide strategic consulting, and lead Quarterly Business Reviews.
- Manage resource planning, project scope, Statements of Work, account burn, capacity reporting, and profitability.
- Identify business development and upsell opportunities while maintaining strong client and supplier relationships.
- Line-manage and develop 4–5 client service professionals, supporting onboarding, delegation, and performance.
Requirements
- Experience delivering multi-channel marketing communications, including digital and direct campaigns.
- Strong strategic thinking, client leadership, negotiation, networking, and communication skills.
- Experience managing multiple projects, complex issues, deadlines, resources, and stakeholder expectations.
- Understanding of production and interactive processes, with proven business development experience.
- Advanced working knowledge of Google Suite.
- German language skills are beneficial but not required; the role focuses on UK and German markets.
Culture & Benefits
- Flexible hybrid working with office attendance typically two days per week.
- Company pension scheme, lease bike options, and a 25% subsidy for the Deutschlandticket.
- Health support through OpenUp and a €30 monthly flexible benefits package.
- Training, development, certification opportunities, and social events.
- Inclusive workplace with employee participation in charitable and community initiatives.
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