ServiceNow Catalogue Administrator (ServiceNow)

Location: Budapest, Hungary; Workplace: Hybrid

Company

hirify.global is an independent IT consulting and services company supporting international customers with innovative IT solutions.

What you will do

• Develop and maintain the ServiceNow Service Catalog.
• Create and update catalog items, order guides, variables, and variable sets.
• Configure catalog UI policies, catalog client scripts, processes, sub-processes, and workflows.
• Analyse business and customer requirements and implement practical solutions.
• Advise Product Owners and internal stakeholders on ServiceNow best practices and platform capabilities.
• Participate in technical and team-level decision-making.

Requirements

• University degree in Information Technology, Business Informatics, or a related field, together with relevant professional experience.
• At least 1 year of experience with ServiceNow, especially Service Catalog, Service Portal, Employee Service Center, or Customer Service Portal.
• Knowledge of ServiceNow platform architecture, design, and administration.
• Ability to communicate technical, architectural, and organisational topics clearly and propose practical solutions.
• Strong analytical skills, attention to detail, and a customer service-oriented mindset.
• Business-level proficiency in both English and German is required.

Culture & Benefits

• Full-time employment in a hybrid workplace.
• Continuous learning opportunities across diverse projects.
• Focus on transparency, personal development, and collaborative teamwork.
• Opportunities to work with modern technologies and contribute new ideas.