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6 дней назад

Technical Content Support Specialist

Формат работы
remote (только Europe)
Тип работы
fulltime
Английский
b2
Страна
Kazakhstan/Georgia/Azerbaijan +1 еще
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
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Описание вакансии

Текст:
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TL;DR
Technical Content Support Specialist (TravelTech): Configuring and maintaining hotel and rate information across online booking platforms with an accent on technical issue resolution, content accuracy, and administrative systems. Focus on monitoring rate displays, updating platform data, and handling multiple support tasks while meeting performance KPIs.

Location: Remote from Kazakhstan, Georgia, Azerbaijan, or Uzbekistan

Company

hirify.global develops online booking platforms and travel products for tourists, travel agents, and business travel providers.

What you will do

  • Identify and resolve technical issues that arise during hotel bookings.
  • Monitor the quality and accuracy of hotel rate displays for platform users.
  • Enter and update hotel and rate information in the CRM system and internal admin panels.
  • Manage multiple assignments while meeting established KPIs.

Requirements

  • Ability to switch quickly between tasks and handle several assignments in parallel.
  • Excellent spelling and punctuation, strong computer literacy, and confident PC use.
  • Experience with Google Docs.
  • Attention to detail, perseverance, and strong self-organization.
  • Upper-Intermediate English or higher required.

Culture & Benefits

  • Remote work with a 2/2 shift schedule and flexibility regarding working hours when needed.
  • Supportive environment with adaptation, training, soft-skills, and leadership-development programs.
  • Partial compensation for external training and conferences.
  • Corporate English school with group and individual lessons and speaking clubs.
  • Corporate prices on hotels and travel services.
  • Additional paid MyTime Day Off.

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