28 дней назад
Policy Analyst (Trust & Safety)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Policy Analyst (Trust & Safety): Developing and improving platform policies for Match Group’s dating products with an accent on policy research, audits, guidance updates, and operational feedback loops. Focus on analyzing policy effectiveness, supporting moderation and training teams, and managing cross-functional policy implementation.
Location: Dublin, Ireland; hybrid workplace
Company
operates a portfolio of relationship and connection-focused platforms serving millions of members worldwide.
What you will do
- Research, analyze, and review Trust & Safety policies and guidelines.
- Conduct deep-dive audits to identify gaps, inconsistencies, conflicts, and application issues.
- Draft and support the development and implementation of policies, guidelines, and operational updates.
- Provide policy support to agents, training, quality, Product, and Anti-Abuse teams.
- Collect feedback, answer policy questions, and contribute to continuous improvement projects.
- Act as a subject matter expert for assigned policies and collaborate with cross-functional stakeholders.
Requirements
- 2–3 years of Trust & Safety experience.
- Experience developing or improving content policies.
- Successful project management experience.
- Ability to collect, synthesize, analyze, and interpret quantitative and qualitative data.
- Experience influencing and negotiating with a broad range of stakeholders.
- Strong attention to detail, self-direction, organization, and communication skills.
Culture & Benefits
- Collaboration with global and diverse teams across EMEA and North America.
- Premium healthcare, mental health support, and emergency leave.
- Flexible environment supporting work-life balance.
- Lunch vouchers, discounted ClassPass subscription, and a modern office near transport and amenities.
- Access to e-learning, conferences, knowledge-sharing sessions, continuous learning programs, and global career opportunities.
- Regular social events and free use of products.
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