Compliance Operations Lead (Fintech)

Location: Remote; listed locations: South Africa, United Arab Emirates, Morocco, and Lebanon

Company

hirify.global provides infrastructure for global hiring, combining Employer of Record, contractor management, direct employment, and corporate spend cards in one platform.

What you will do

• Act as the first escalation point for complex KYB, KYC, enhanced due diligence, sanctions, PEP, and adverse media cases.
• Review and QA analyst decisions, including risk ratings, evidence, disposition notes, and false-positive assessments.
• Set and monitor team SLAs and KPIs covering case aging, turnaround time, QA findings, and rework rates.
• Build SOPs, escalation templates, case documentation standards, and compliance evidence registers.
• Support transaction monitoring by identifying unusual payout patterns, rapid onboarding, and other high-risk activity.
• Coordinate with Customer Success and Operations and report compliance operations to the Head of Compliance and COO.

Requirements

• 5+ years of experience in compliance operations, AML or financial crime, sanctions, or payments compliance.
• Experience in a regulated financial services environment such as a money transmitter, payment institution, bank, PSP, fintech, card platform, or marketplace.
• Ability to assess ambiguous cases, distinguish documentation gaps from genuine risk, and escalate issues appropriately.
• Strong written communication for case notes, escalation summaries, and partner responses.
• Experience managing, mentoring, or QA'ing analysts is beneficial but not required.

Nice to have

• CAMS or CFCS certification.
• Arabic fluency.

Culture & Benefits

• Remote-first culture with flexibility to work from anywhere.
• Opportunity to work in a rapidly expanding fintech platform operating across more than 150 countries.
• Inclusive environment that values diverse perspectives and authentic contribution.