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4 дня назад

Last Mile Operations Manager

Формат работы
onsite
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
CR
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Last Mile Operations Manager (Logistics and Delivery Operations): Leading last-mile delivery operations for a new fulfillment center with an accent on delivery performance, team development, safety compliance, and operational standardization. Focus on building routing and dispatch processes, analyzing delivery KPIs, solving live cross-functional challenges, and scaling Area Manager teams.

Location: On-site in Opatovice nad Labem, Czech Republic. Regular Monday–Friday business hours are expected, with occasional Saturdays, weekends, and holidays during operational peaks.

Company

hirify.global operates a grocery delivery business focused on delivering fresh food to customers on time.

What you will do

  • Lead last-mile operations at a newly launched fulfillment center, owning delivery performance, on-time rates, safety, productivity, and labor management.
  • Manage, coach, and develop a team of Area Managers while ensuring staffing, skills, and operational readiness.
  • Monitor delivery KPIs, conduct root-cause analyses, and drive continuous improvement and standardization.
  • Work with Transport, OpEx, HR, IT, and Automation teams to solve operational challenges and align resources.
  • Support the implementation of new processes, tools, routing systems, and dispatch systems.
  • Provide hands-on operational support during peak periods and help teams adopt new ways of working.

Requirements

  • At least 3 years of experience in last-mile, logistics, transport, or delivery operations management.
  • Experience managing teams of 50 or more people in fast-paced environments.
  • Strong analytical, data-driven problem-solving and decision-making skills.
  • Excellent communication, coordination, and leadership abilities.
  • Proficiency in English and conversational-level Czech.
  • Availability for on-site work in Opatovice nad Labem and occasional Saturday support.

Nice to have

  • University degree or MBA in a related field.
  • Experience with Lean, Six Sigma, or continuous improvement methodologies.
  • Experience with routing and dispatch systems, fleet management tools, and high-volume delivery operations.

Culture & Benefits

  • Attractive fixed salary with clear and fair recognition.
  • Free daily lunch, fresh fruit and vegetables, and free Xtra membership with 10% cashback on hirify.global.cz purchases.
  • Additional paid time off by agreement alongside statutory vacation.
  • Subsidized Multisport membership and company sports activities.
  • Modern, safety-focused working environment with operational equipment and support.
  • Collaborative team culture with visible impact on delivery performance and customer experience.

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