4 дня назад
Last Mile Operations Manager
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Last Mile Operations Manager (Logistics and Delivery Operations): Leading last-mile delivery operations for a new fulfillment center with an accent on delivery performance, team development, safety compliance, and operational standardization. Focus on building routing and dispatch processes, analyzing delivery KPIs, solving live cross-functional challenges, and scaling Area Manager teams.
Location: On-site in Opatovice nad Labem, Czech Republic. Regular Monday–Friday business hours are expected, with occasional Saturdays, weekends, and holidays during operational peaks.
Company
operates a grocery delivery business focused on delivering fresh food to customers on time.
What you will do
- Lead last-mile operations at a newly launched fulfillment center, owning delivery performance, on-time rates, safety, productivity, and labor management.
- Manage, coach, and develop a team of Area Managers while ensuring staffing, skills, and operational readiness.
- Monitor delivery KPIs, conduct root-cause analyses, and drive continuous improvement and standardization.
- Work with Transport, OpEx, HR, IT, and Automation teams to solve operational challenges and align resources.
- Support the implementation of new processes, tools, routing systems, and dispatch systems.
- Provide hands-on operational support during peak periods and help teams adopt new ways of working.
Requirements
- At least 3 years of experience in last-mile, logistics, transport, or delivery operations management.
- Experience managing teams of 50 or more people in fast-paced environments.
- Strong analytical, data-driven problem-solving and decision-making skills.
- Excellent communication, coordination, and leadership abilities.
- Proficiency in English and conversational-level Czech.
- Availability for on-site work in Opatovice nad Labem and occasional Saturday support.
Nice to have
- University degree or MBA in a related field.
- Experience with Lean, Six Sigma, or continuous improvement methodologies.
- Experience with routing and dispatch systems, fleet management tools, and high-volume delivery operations.
Culture & Benefits
- Attractive fixed salary with clear and fair recognition.
- Free daily lunch, fresh fruit and vegetables, and free Xtra membership with 10% cashback on .cz purchases.
- Additional paid time off by agreement alongside statutory vacation.
- Subsidized Multisport membership and company sports activities.
- Modern, safety-focused working environment with operational equipment and support.
- Collaborative team culture with visible impact on delivery performance and customer experience.
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