Senior Officer, Account Operations (Transaction Monitoring) (Fintech)

Location: Office-based in Quarry Bay, Hong Kong

Company

hirify.global is a pan-Asian fintech platform operating digital banks and online financial services in Hong Kong, Mainland China, and Indonesia.

What you will do

• Monitor, review, and investigate transaction alerts for sanctions, money laundering, terrorist financing, fraud, and other financial crime risks.
• Analyze customer transactions and account activity, assess unusual or suspicious behavior, and determine whether cases require escalation.
• Contact customers and liaise with correspondent banks, payment service providers, and internal stakeholders to obtain supporting information.
• Conduct customer due diligence and document investigation findings, evidence, and case records.
• Escalate potentially suspicious cases to Financial Crime Compliance and complete investigations within service-level requirements.
• Support sanctions-screening operations, reporting, process improvements, automation initiatives, system enhancements, and control documentation.

Requirements

• At least 3 years of experience in transaction monitoring, AML operations, compliance, payment screening, or related banking operations.
• Knowledge of AML/CFT requirements, sanctions screening, customer due diligence, PEPs, and suspicious transaction indicators.
• Knowledge of payment channels including SWIFT, RTGS, and FPS.
• Strong analytical, investigative, risk-assessment, communication, and documentation skills.
• Proficiency in Microsoft Office and the ability to work independently in a fast-paced environment.
• Good command of English, Cantonese, and Mandarin required.

Culture & Benefits

• Learning and development stipend.
• Competitive salary package and employee referral bonuses.
• Office-based work in a lively environment with regular team activities.
• Weekly afternoon teas, stocked refreshments, and a coffee stipend.
• Access to extracurricular activities including hiking, yoga, badminton, wine tasting, dragon boat racing, and rock climbing.