7 дней назад
Field Service Technician (Madrid)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Field Service Technician (Madrid) (Kardex systems): Providing preventative and corrective maintenance, customer training, remote diagnostics, and on-call technical support for Kardex systems and service solutions with an accent on PLC troubleshooting, software diagnostics, and customer-site safety. Focus on leading on-site teams, coordinating with customers and subcontractors, and maintaining service quality in accordance with local regulations.
Location: San Fernando de Henares (Madrid), Spain. The role includes on-site work at customer locations and on-call customer service.
Company
provides automated storage and retrieval systems, products, applications, and service solutions.
What you will do
- Perform preventative and corrective maintenance on systems and solutions.
- Provide remote diagnostics by phone or remote connection, including PLC and basic software troubleshooting.
- Complete service jobs on time and according to quality standards, while managing reports and spare-parts inventory.
- Train customers on equipment operation, health and safety, and maintenance.
- Provide on-call service, generate leads, and advise customers on products and services.
- Lead customer-site activities when required, coordinating employees, subcontractors, and third parties while ensuring safe work and compliance with local law.
Requirements
- Technical ability to perform maintenance and diagnostics on systems and solutions.
- Experience with PLC troubleshooting and basic software troubleshooting.
- Ability to provide customer training and act as a trusted technical advisor.
- Ability to follow local health and safety regulations and ensure safe execution of work at customer sites.
- Ability to document customer feedback and complete administrative service tasks in a structured and professional manner.
Culture & Benefits
- Full-time employment with customer-facing field service responsibilities.
- Team-oriented environment focused on positive collaboration and continuous improvement.
- Opportunity to represent professionally with customers, subcontractors, and internal stakeholders.
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