4 дня назад
VIP Support Manager — LATAM (iGaming)
Вакансия из Telegram канала - Мэтч & Сопровод
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Описание вакансии
TL;DR
VIP Support Manager — LATAM (iGaming): Managing VIP and high-value players through WhatsApp and chat with an accent on personalized service, issue resolution, and player retention. Focus on resolving withdrawal, KYC, bonus, payment, and complaint issues while improving reactivation, LTV, churn prevention, and trust.
VIP Support Manager — LATAM | ID: 2024
Company: NDA
Industry: iGaming
Work mode: Remote
Description:
We are looking for a VIP Support Manager for a LATAM iGaming project, based in Latin America.
Tasks:
- Managing VIP and high-value players via WhatsApp and chat;
- Quickly resolving issues related to withdrawals, KYC, bonuses, payments, and complaints;
- Player retention, reactivation, trust, LTV growth, churn prevention, and delivering a highly personalized service to key clients.
Requirements:
- iGaming/беттинг experience;
- Strong communication and sales skills;
- English C1 required.
Company: NDA
Industry: iGaming
Work mode: Remote
Description:
We are looking for a VIP Support Manager for a LATAM iGaming project, based in Latin America.
Tasks:
- Managing VIP and high-value players via WhatsApp and chat;
- Quickly resolving issues related to withdrawals, KYC, bonuses, payments, and complaints;
- Player retention, reactivation, trust, LTV growth, churn prevention, and delivering a highly personalized service to key clients.
Requirements:
- iGaming/беттинг experience;
- Strong communication and sales skills;
- English C1 required.
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