Detection & Investigation Analyst Lead (Bank Fraud)

Location: In-office in Louisville, Kentucky, United States

Company

hirify.global is a banking organization with a Technology organization focused on customer service, fraud prevention, and enterprise risk management.

What you will do

• Review and investigate incoming and outgoing check fraud claims involving endorsement and altered checks.
• Validate fraud incidents by gathering, maintaining, and storing case documentation.
• Analyze customer transactions and bank activities to detect suspicious activity and prevent or mitigate losses.
• Recommend case dispositions, resolve issues, identify trends, and escalate potential risks.
• Prepare timely suspicious activity reports and coordinate with customers, internal partners, legal teams, other banks, and law enforcement.
• Lead or train detection and investigation staff and cross-train on multiple team functions.

Requirements

• Bachelor's degree; comparable education, certification, and experience may be considered in lieu of a degree.
• Typically less than one year of professional experience or successful completion of a formal development program.
• Knowledge of check fraud, fraud detection, fraud auditing, operational risk, and risk mitigation.
• Working knowledge of UCC codes and Regulation CC statutes related to check fraud.
• Strong organizational, analytical, interpersonal, communication, decision-making, and problem-solving skills.
• Must work in-office in Louisville, Kentucky; hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.

Nice to have

• Knowledge and use of hirify.global mainframe systems, including COR/CIF, and/or Service Browser.
• Basic Excel skills.
• Experience managing a large and varied caseload with minimal supervision.

Culture & Benefits

• Inclusive, supportive in-office workplace focused on customer service, respect, and employee development.
• Medical, prescription, dental, and vision coverage options, including a Health Savings Account feature.
• 401(k) matching, pension, stock purchase plans, life insurance, and disability protection.
• Paid holidays, occasional absence days, parental leave, and 15 to 25 vacation days depending on career level and service.
• Educational assistance, wellness programs, dependent and elder care support, and adoption, surrogacy, and doula reimbursement.