Fraud Analyst

Location: Remote - US

Base pay range: $46,100–$63,800 USD per year

Company

hirify.global provides an AI-forward travel and spend management platform for businesses, combining corporate cards, spend management, travel booking, payments, proprietary supply, and pricing technology.

What you will do

• Investigate and close card, application, identity, and travel marketplace fraud cases from detection through resolution.
• Triage Early Fraud Warning alerts and prevent disputes from escalating.
• Manage card disputes and chargebacks, including documentation, representment, and resolution.
• Document cases to a complete, accurate, and defensible standard that supports Suspicious Activity Report filing.
• Identify fraud rings, shared IP signals, behavioral clusters, and other cross-case patterns.
• Partner with Member Support, Legal/Compliance, and Credit on high-severity and coordinated fraud events, and contribute to SOPs and playbooks.

Requirements

• Experience investigating fraud cases from alert through resolution, including card, application, or identity fraud.
• Experience managing chargebacks and the dispute lifecycle.
• Strong written documentation suitable for regulatory review.
• Ability to identify patterns across multiple cases.
• Experience with Salesforce or an equivalent case management platform.
• Awareness of BSA/AML requirements; SAR filing support experience is advantageous.

Nice to have

• Experience with SEON, Kount, or an equivalent fraud detection platform.
• Certified Fraud Examiner certification.

Culture & Benefits

• Fully remote or office-based work is supported through a hybrid-hub model.
• Competitive base pay with potential bonuses, variable pay, and equity.
• Benefits vary based on employment type, location, and other factors.
• Resources and environments are provided to support effective work.