Senior Revenue Renewals Specialist (SaaS)

Location: Hybrid role based in Milton Keynes, United Kingdom

Company

hirify.global provides AI-powered SaaS solutions and services for higher-education institutions, supporting the student lifecycle, institutional efficiency, and engagement.

What you will do

• Own and lead the renewal process for existing customers, including pricing, negotiations, and multi-year contract renewals.
• Grow and retain the customer base by communicating product value and identifying upsell opportunities.
• Identify modernization opportunities and coordinate smooth handoffs with sales and account teams.
• Review customer contracts, audit user counts, and ensure contractual compliance.
• Collaborate with Sales, Customer Success Managers, and senior management to deliver a positive renewal experience.
• Forecast renewal revenue accurately in Salesforce and provide feedback on process improvements.

Requirements

• At least 2 years of experience in renewals, inside sales, or a quota-carrying role.
• Proven discovery, negotiation, and closing skills.
• Strong organizational, time-management, communication, and interpersonal skills.
• Experience with Excel, Salesforce, or similar tools.
• Bachelor’s degree.
• Self-motivated, adaptable, proactive, and focused on client satisfaction.

Nice to have

• Experience in renewals, IT, cloud, or SaaS.

Culture & Benefits

• 25 days of annual leave plus 8 public holidays.
• Optional private medical and dental coverage.
• Competitive pension plan and a flexible lifestyle account supporting health, financial, or learning interests.
• Five charitable days, wellness resources, caregiver support, and parental leave.
• Educational assistance, professional development opportunities, and LinkedIn Learning.
• Diversity and inclusion programs, employee resource groups, and referral bonuses.