Associate Specialist - Regulatory Affairs (Licensing)

Location: Grand Rapids, Michigan, United States; on-site presence required

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related services.

What you will do

• Train and mentor department staff on licensing processes, systems, and work items.
• Manage licensing workflows across TPA, MGA, and reinsurance functions.
• Monitor and optimize daily operations for efficiency, accuracy, and regulatory compliance.
• Coordinate with the Licensing team, agency partners, agents, carriers, and licensed employees.
• Support individual and entity licensing, audits, reporting, documentation, and M&A integration activities.
• Analyze and resolve complex licensing issues while contributing to new processes and procedural improvements.

Requirements

• Bachelor’s degree or higher, or equivalent education and experience; relevant fields include business administration, operations, legal, and accounting.
• At least two years of experience supporting licensing functions in a regulated industry.
• At least three years of customer service and/or administrative experience.
• Strong administrative and computing skills, including Microsoft Word, Excel, and PowerPoint.
• Ability to maintain confidentiality and manage sensitive regulatory information.
• Comfort with working on-site in Grand Rapids to support collaboration and cross-functional partnership.

Nice to have

• Experience in insurance or financial services.
• Experience with ServiceNow, Monday.com, and Power BI.
• Familiarity with automation technologies.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid time off, holidays, sick time, maternity and paternity leave.
• 401(k) plan with immediate vesting, HSA and FSA options, and commuter benefits.
• Employee Assistance Program, Calm app subscription, wellness resources, and fertility benefits.
• Legal plan options, pet insurance, and employee discount programs.