Social Commerce Manager (TikTok Shop)

Location: Hybrid in Lehi, Utah or Los Angeles, California, United States

Company

hirify.global provides a SaaS ecommerce acceleration platform that uses proprietary technology, machine learning, and AI to help global brands grow across online marketplaces.

What you will do

• Manage relationships and a book of business for multiple brand partners.
• Understand partner challenges, marketing objectives, and success metrics.
• Develop data-driven TikTok Shop strategies and consultative recommendations.
• Monitor account performance and optimize product listings, campaigns, affiliate outreach, and marketplace presence.
• Collaborate with clients and internal stakeholders to implement tailored growth strategies.
• Prepare and present performance reports, insights, and improvement plans.

Requirements

• 3–5 years of account management experience in ecommerce or marketplace environments.
• Strong understanding of data analysis and metrics-driven decision-making.
• Excellent verbal and written communication skills for client and internal-team collaboration.
• Organizational skills to manage multiple accounts and projects simultaneously.
• Proven ability to identify issues, develop solutions, and resolve challenges efficiently.
• Ability to work a hybrid schedule in Lehi, Utah or Los Angeles, California.

Nice to have

• Experience with TikTok Shop, its tools, trends, and marketplace best practices.
• Experience with Amazon, Walmart, eBay, or other ecommerce marketplaces.

Culture & Benefits

• Data-driven, results-oriented team with collaborative decision-making.
• Culture focused on innovation, initiative, partner success, and continuous improvement.
• Unlimited paid time off and paid holidays.
• Health, vision, dental, and company-paid life insurance.
• 401(k) match, onsite fitness center, casual dress code, and competitive pay.

Hiring process

• Initial 30-minute phone interview with talent acquisition.
• Video interviews with TikTok Shop leadership and a Social Commerce Manager.
• Case study panel, professional reference checks, executive review, and offer.