Manager, Customer Analytics & Insights (Pharmaceutical Analytics)

Location: Remote/Home-Based for US-based candidates only; listed locations include San Diego, San Francisco, Chicago, Boston, and Philadelphia.

Salary: $120,000–$180,000 annual base pay, plus potential bonus, equity, and benefits.

Company

hirify.global is a global biopharmaceutical company developing medicines for serious diseases, with a portfolio spanning sleep disorders, epilepsy, oncology, and neuroscience.

What you will do

• Analyze secondary pharmaceutical data, including claims, EHR/EMR, specialty pharmacy, prescription, CRM, media, and omnichannel sources.
• Synthesize trends and customer insights to inform brand planning, lifecycle strategy, performance optimization, and HCP and patient journeys.
• Design and execute qualitative and quantitative market research across HCPs, HCOs, patients, medical experts, and payers.
• Develop dashboards, reports, analytical tools, and standardized frameworks for monitoring brand and portfolio performance.
• Translate research and analytics findings into actionable recommendations for Commercial, Medical, Market Access, data strategy, and technology stakeholders.
• Improve research processes, analytical tools, data quality, and reporting practices.

Requirements

• Bachelor’s degree in a quantitative, scientific, business, or related field.
• 4–6+ years of progressive experience in analytics, market research, or consulting.
• Experience analyzing pharmaceutical data such as claims, EHR/EMR, specialty pharmacy, prescriber-level, IQVIA DDD, or Xponent data.
• Strong knowledge of qualitative and quantitative market research methods, including interviews, focus groups, surveys, and segmentation.
• Proficiency with analytics, visualization, and querying tools such as Power BI, Tableau, Excel, SQL, Python, R, or SAS.
• Structured problem-solving skills and the ability to collaborate in a fast-paced, matrixed organization.

Nice to have

• Advanced degree such as an MBA or relevant graduate degree.
• Experience in healthcare, pharmaceuticals, or other highly regulated industries.

Culture & Benefits

• Remote/home-based work arrangement for eligible US-based candidates.
• Potential annual cash bonus or incentive compensation.
• Potential discretionary equity grants.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan and flexible paid vacation.