Manager, Emergency Management Services

Location: 138 Cauldwell Street, Bedford, United Kingdom; onsite role

Company

hirify.global is a global media and entertainment company operating film, television, streaming, theme park, and consumer experience businesses.

What you will do

• Lead the development, maintenance, and improvement of emergency, severe weather, and business continuity plans across the resort.
• Coordinate incident response, support Incident Command, and operate the Crisis Management Centre during emergencies.
• Oversee Security Command Centre operations, emergency communications, alarms, incident notifications, and escalation processes.
• Develop and deliver emergency management training and coordinate drills, simulations, and multi-agency exercises.
• Manage and develop the Command Centre team, including hiring, coaching, training, policies, and performance management.
• Work with emergency services, local authorities, and Local Resilience Forums; lead post-incident reviews, audits, and continuous improvement.

Requirements

• Bachelor’s degree in Criminal Justice or a related security field is preferred.
• Experience in emergency management, resilience, security, incident response, and emergency planning.
• Strong understanding of UK emergency response frameworks, UK legislation, and multi-agency working is required.
• Experience working with emergency services and local authorities, preferably in a large, complex, guest-facing environment.
• Recognised UK or internationally recognised security accreditation, or the ability to attain one; SIA licence and OSH/NEBOSH are preferred.
• Must be available on demand, including responding to emergencies or tactical situations 24 hours a day.

Culture & Benefits

• Flexible working is required to support major incidents and events.
• Work includes collaboration with operational departments, leadership, external emergency services, local authorities, and resilience forums.
• Equal employment opportunities and reasonable accommodation support are provided.
• External candidates may be required to attend an in-person interview at an hirify.global location.