HR Services Coordinator (TEMP)

Location: Philadelphia, PA 19106, United States

Company

hirify.global is a retail company with more than 27,000 associates, focused on affordable products and an employee-centered workplace culture.

What you will do

• Provide day-to-day support for the Crew Member Services team and respond to employee HR inquiries by mail, email, web forms, and phone.
• Advise employees on HR policies, procedures, systems, and processes across multiple functional areas.
• Create and maintain accurate employee records in HRIS and case management systems while documenting confidential interactions.
• Process employee lifecycle transactions, including hiring, status changes, transfers, promotions, and separations.
• Support onboarding, offboarding, benefits administration, payroll, leave administration, reporting, and compliance activities.
• Monitor service metrics and SLAs, escalate complex issues, and help improve HR service delivery and operational processes.

Requirements

• High school diploma, GED, or equivalent required.
• At least one year of HR, HR operations, or HR administration experience preferred.
• At least two years of experience in a shared services, HR service center, People Operations, customer service, or call center environment preferred.
• Experience with HRIS and case management systems is highly desirable.
• Strong communication, customer service, problem-solving, organization, prioritization, confidentiality, and attention-to-detail skills.
• Proficiency with Microsoft Office and HR technology platforms; Workday, Legion, and Zendesk experience is strongly preferred.

Nice to have

• Associate's or bachelor's degree in Human Resources, Business Administration, or a related field.
• Bilingual English and Spanish communication skills.

Culture & Benefits

• Full-time temporary position supporting business operations.
• Health coverage and financial and personal wellness benefits are available.
• Evening, weekend, or holiday work may be required.
• Reasonable accommodations are available for individuals with disabilities.