QA/QC Coordinator

Location: Delta, British Columbia, Canada

Salary: CAD 24–26 per hour, 40 hours per week

Company

SGS is a global testing, inspection, and certification company focused on quality, sustainability, and integrity.

What you will do

• Coordinate quality assurance and quality control activities and handle related inquiries and escalations.
• Receive inspection requests, clarify documentation and scope requirements, and manage quality control jobs in designated systems.
• Source and coordinate qualified QA/QC resources and inspectors according to location, expertise, and project requirements.
• Prepare quality control proposals and client documentation, expedite inspection reports, and review findings before submission.
• Escalate critical non-conformances and maintain accurate quality, billing, invoicing, and compliance records.
• Improve operational efficiency through technology adoption, process digitalization, and continuous improvement initiatives.

Requirements

• 3–5 years of experience in quality assurance, quality control, or inspection coordination.
• Experience reviewing technical quality requirements and contractual specifications, and managing quality control resources and inspectors.
• Basic management or administration qualification.
• Business-grade English proficiency at C1 level.
• ISO 9001 Quality Management System Internal Auditor certification.
• Advanced Microsoft Excel skills, strong organization and communication abilities, and experience working with stakeholders across time zones.

Nice to have

• ISO 17025 QMS Internal Auditor certification.
• Technical qualifications in quality assurance or related disciplines.
• Experience with quality management systems, inspection management software, recruitment or resource management systems, SharePoint, or similar platforms.

Culture & Benefits

• Work collaboratively with regional and global teams in person and virtually.
• Health, dental, and vision coverage at 80%.
• Enhanced paid time off benefits.
• Eligibility for an RRSP program.
• Applicants for Canadian openings must be authorized to work in Canada.