обновлено 12 дней назад
Salesforce and GenAI System Analyst
100 000 - 123 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Salesforce and GenAI System Analyst (Salesforce/GenAI): Designing, configuring, and optimizing scalable CRM workflows and business system solutions for a global revenue organization with an accent on Salesforce automation, business process analysis, and GenAI use cases. Focus on translating stakeholder requirements into system enhancements, reducing manual effort, and managing testing, rollout, documentation, and user support.
Location: New York City, New York, United States; hybrid schedule with 3 days in-office
Base salary: $100,000–$123,000 USD per year
Company
provides performance advertising technology and a global advertising platform used by businesses, publishers, and OEMs to grow audience and revenue.
What you will do
- Partner with Sales, Account Management, RevOps, Information Systems, and other stakeholders to understand business needs and design scalable CRM solutions.
- Design, configure, and maintain Salesforce workflows, automations, lead routing, approvals, notifications, data management, and operational processes.
- Evaluate and implement practical GenAI use cases that improve productivity and workflow efficiency.
- Identify opportunities to reduce manual effort and improve the user experience across business systems.
- Manage enhancements through discovery, testing, rollout, documentation, and user support.
- Collaborate with global Information Systems, Integration/Development, and business teams on cross-functional initiatives.
Requirements
- 2–5+ years of hands-on experience in enterprise business systems such as Salesforce or Dynamics 365.
- Experience designing and implementing scalable CRM workflows, automations, and business process improvements.
- Strong understanding of sales or go-to-market processes and operational efficiency.
- Experience gathering business requirements and translating them into practical system solutions.
- Curiosity about Generative AI tools and their use in business workflows and productivity.
- Ability to work autonomously, own deliverables, and collaborate with a manager and team in a different time zone.
Nice to have
- Salesforce certifications or experience with Salesforce Flow and declarative automation tools.
- Familiarity with SQL or SOQL for data analysis and troubleshooting.
- Experience with low-code/no-code automation tools or light scripting in Python or JavaScript.
Culture & Benefits
- Hybrid work schedule with three days in the office and the option to come in more often.
- Health, dental, vision, and 401(k) matching benefits.
- Pre-tax commuter benefits, a stocked kitchen, and gym partnerships.
- Flexible paid time off, paid parental leave, equity, and a discretionary bonus may be included in the compensation package.
- Inclusive workplace committed to equal opportunity and employee development.
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