Document Specialist (Legal)

Location: Johannesburg GBC

Company

A global legal services firm supporting fee earners and internal clients through document production, administrative services, and technical support.

What you will do

• Create, format, update, convert, proofread, and quality-check complex documents, reports, spreadsheets, and presentations in accordance with firm templates and house style.
• Transcribe audio and digital files accurately and support creative PowerPoint presentation requests using branding guidelines.
• Troubleshoot textual, graphic, printing, and document-stability issues across relevant software packages, including DocXTools health checks.
• Assist fee earners and internal clients with document bundles, data entry, indexing, pro formas, and other administrative tasks.
• Manage workflow processes, including booking work, allocating tasks, negotiating deadlines, and coordinating with related support functions.
• Provide technical support, contribute to knowledge sharing, and assist Document Specialists across the global network during demand peaks.

Requirements

• Grade 12 or equivalent (NQF 4) and a National Diploma, Higher Certificate, Executive Secretary, Company Secretary, Legal Secretary qualification, or equivalent (NQF 5–6).
• 2–3 years of experience in a similar function.
• Advanced Microsoft PowerPoint and Microsoft Word skills, plus proficiency with Microsoft Outlook and Microsoft SharePoint.
• Strong written and oral communication, customer service skills, and outstanding English grammar knowledge.
• Ability to plan and prioritise workload, work quickly and accurately under pressure, meet deadlines, and collaborate effectively.
• Flexible, proactive approach with the ability to learn new software packages and support continuous improvement.

Nice to have

• Minimum typing speed of 70 words per minute.
• Microsoft Office Specialist qualifications.
• Adobe Creative Suite experience.
• Good written and spoken German.
• General bachelor’s degree.

Culture & Benefits

• Collaborative work across a global network of Document Specialists and internal support functions.
• Opportunities to contribute to knowledge sharing and new or enhanced service rollouts.
• Environment focused on continuous improvement and personal development.
• Work includes supporting global demand peaks and maintaining high standards of accuracy and service.