Customer Success Specialist HPE (HPE)

Location: Milan, Italy

Annual gross salary: EUR 30,000–38,000

Company

Global IT distributor and technology solutions provider connecting technology manufacturers and cloud providers with B2B technology partners.

What you will do

• Develop relationships with reseller partners and key stakeholders.
• Support adoption of Hybrid Cloud, HPE GreenLake, Compute, Storage, Networking, and Data Center solutions.
• Identify upselling and cross-selling opportunities within the partner base.
• Generate and qualify leads through marketing campaigns, digital tools, events, and the Xvantage platform.
• Collaborate with Vendor Managers, Presales Specialists, Marketing, Finance, and Technical Consultants on growth strategies.
• Monitor pipeline activity, partner engagement, business performance, and customer satisfaction while providing market and competitive insights.

Requirements

• Experience in Customer Success, Inside Sales, Account Management, Business Development, or Channel Sales is advantageous.
• IT industry experience in infrastructure, cloud, networking, storage, or enterprise solutions is appreciated.
• Strong customer orientation and relationship management skills.
• Excellent communication, negotiation, and organizational skills.
• Fluent English and the ability to work in an international environment.

Culture & Benefits

• Strategic position within the HPE business unit.
• Exposure to enterprise technologies and innovation initiatives.
• Industry-recognized training and vendor certification programs.
• Professional development and international career opportunities.
• Meal vouchers, welfare and insurance programs under the applicable National Collective Labour Agreement, and possible participation in incentive plans.