Small Business Regional Credit Manager - French Fluency

Location: Charlotte, NC, United States. Hybrid schedule: 4 days per week in-office and 1 day remote. Applicants may work in or relocate to Charlotte, but relocation assistance is not available.

Company

hirify.global provides financing solutions for Daimler Trucks North America commercial vehicle products, serving businesses from owner-operators to large fleet managers.

What you will do

• Review and improve credit policies, procedures, and risk strategies for the Small Business Credit department.
• Analyze portfolio KPIs, including delinquency, repossessions, volume, RoRAC, and credit quality, and recommend adjustments to meet performance goals.
• Review credit deals up to $1,000,000 that exceed analysts’ or senior analysts’ limits of authority.
• Manage escalated dealer issues, maintain relationships with field personnel, and travel to present to assigned dealer groups as needed.
• Partner with Collections, Remarketing, Sales, and other Regional Credit Managers to review losses, identify portfolio trends, and respond to economic downturns.
• Coach, mentor, train, and schedule small business credit analysts while maintaining service levels and work-life balance.

Requirements

• Bachelor’s degree or 5 years of relevant experience in lieu of a degree.
• At least 5 years of relevant experience in automotive or commercial finance.
• Ability to speak, read, and write French.
• At least 2 years of coaching, mentoring, and management experience.
• Proficiency in Microsoft Office and general PC applications.
• Ability to collect and analyze data, identify trends, and interpret complex information.

Nice to have

• Experience managing dealer relationships between dealership finance departments and a lender’s credit team.
• Automotive retail or commercial equipment credit experience, collections or customer service experience, and sales experience.
• Experience in financial services operations and familiarity with eCreditPro, ACE, Cognos, or Tableau.
• Experience with continuous quality improvement, customer focus, talent development, decision influence, relationship building, and strategic alignment.

Culture & Benefits

• Annual bonus program and 401(k) contributions, including company matching up to 8% and non-elective contributions of 3–7% depending on age.
• Starting at 4 weeks of paid vacation, 15 calendar holidays, and 8 weeks of paid parental leave.
• Comprehensive healthcare, wellness programs, disability plans, and an employee assistance program.
• Tuition assistance, volunteer paid time off, and onsite fitness at some locations.
• Applicants must be legally authorized to work permanently in the United States; final candidates must complete a criminal background check.