Intern - Year Round (Change Management)

Location: Onsite in Pensacola, Florida, or Vienna, Virginia, United States. Monday–Friday, 8:00 AM–4:30 PM; part-time schedules require at least 20 hours per week.

Salary: $17.21–$36.48 per hour.

Company

hirify.global is a large credit union providing financial services and career opportunities across business and technology functions.

What you will do

• Provide operational support for the Enterprise Technology Services Change Management function.
• Assist with service transition, process consistency, technology initiatives, and defined portions of change-management projects.
• Collaborate with change-management staff, technology partners, business stakeholders, and other departments.
• Conduct basic research and qualitative or quantitative analysis for process improvement, reporting, audit readiness, and decision-making.
• Maintain meeting notes, follow-up items, documentation, job aids, presentations, and knowledge materials.
• Process, update, and validate data in ServiceNow or related systems and prepare basic reports or dashboards under guidance.

Requirements

• Current enrollment in college-level courses or a degree-seeking program is required throughout the internship.
• Ability to learn and adapt to new technologies, tools, workflows, and business processes.
• Effective interpersonal, verbal, and written communication skills.
• Research, analytical, problem-solving, organizational, planning, note-taking, and time-management skills.
• Strong attention to detail, accuracy, and ability to meet deadlines.
• Ability to work independently and collaboratively, with proficiency in word-processing, spreadsheet, and presentation software.

Nice to have

• Interest in technology operations, IT service management, risk management, governance, audit readiness, or IT change management.
• Exposure to data analytics, reporting, process documentation, or administrative support.
• Familiarity with ServiceNow, Microsoft Excel, PowerPoint, SharePoint, Planner, Power BI, or similar tools.
• Ability to contribute to reports, presentations, process maps, and other deliverables with coaching.

Culture & Benefits

• Collaborative, team-driven environment with interaction across multiple departments.
• Guidance and direction from experienced team members and management.
• Opportunity to develop technical, analytical, communication, and professional skills.
• Full-time or flexible part-time internship scheduling based on the student’s school schedule.
• Professional environment emphasizing member service, confidentiality, continuous learning, and self-development.