Client Relations Manager (Legal Marketing)

Location: Hybrid Seattle, Washington office with a minimum of 3 days in the office

Salary: $80,000–$110,000 base plus $40,000 variable compensation; target OTE of $150,000–$170,000.

Company

hirify.global is an online media and software services company operating across legal, health, automotive, and home/travel markets, with legal properties including Nolo, Avvo, and Martindale.

What you will do

• Lead, coach, and inspire a team of 8–12 Account Managers to achieve revenue and retention goals.
• Transform account management into proactive, consultative client partnerships for SMB law firms.
• Help position digital marketing solutions and the broader product portfolio in an AI-driven market.
• Use data-driven insights to identify upsell opportunities and optimize client engagement.
• Guide the team through sales toolchain changes, evolving products, and shifting market conditions.
• Build a resilient, collaborative, and client-focused team culture.

Requirements

• 3+ years of Account Management or Customer Success leadership experience, including 2+ years managing teams.
• Demonstrated success driving growth and retention in SMB-focused digital marketing, SaaS, or online marketplaces.
• Strong leadership experience improving morale and delivering results through change.
• Consultative and strategic approach to client engagement, with the ability to turn retention into expansion.
• Analytical rigor and comfort with data-driven decision-making.
• Excellent communication and executive presence.

Culture & Benefits

• Three weeks of paid vacation, sick days, and paid holidays.
• Medical, dental, vision, life, short-term and long-term disability insurance, and flexible spending accounts.
• 401(k) retirement plan with company match.
• Company-paid ORCA card and commuter benefits.
• Employee recognition programs, Employee Assistance Program, and well-being coaching.
• Dog-friendly office and casual dress attire.