4 часа назад
Senior Support Operations Manager (Hospitality AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Support Operations Manager (Hospitality AI): Managing support operations for an AI platform that provides real-time commercial intelligence to the hospitality industry. Focus on customer-centric operations, collaboration, and improving support capabilities for a global hotel customer base.
Location: Ghent, Belgium, or remote within Belgium; hybrid and full-time remote options are available.
Company
develops an AI-powered hospitality platform that transforms hotel data into real-time commercial intelligence and supports revenue-focused decision-making.
What you will do
- Manage support operations within the Customer Operations function.
- Help support a platform used by tens of thousands of hotels across 185 countries.
- Contribute to a customer-centric and collaborative operating environment.
Requirements
- Senior-level experience in support operations or a closely related customer operations function.
- Ability to work in a full-time role based in Belgium.
- Strong customer focus, attention to detail, and collaborative working style.
Culture & Benefits
- Flexible choice between working from home and global offices.
- Flexible time off and support for work-life balance.
- Career development through workshops, training, frameworks, tools, and processes.
- Health insurance for employees and dependents, pension funding, and home-office net allowance.
- Lunch and eco vouchers, mobility options, and referral bonuses.
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