Key Account Manager (FMCG)

Location: Remote within Germany

Company

LIPTON Teas & Infusions is a global tea business with brands including Lipton, Pukka, Tazo, T2, Lyons, and PG Tips.

What you will do

• Manage and develop relationships with key German retail customers across grocery, discount, and drugstore channels.
• Lead customer negotiations covering pricing, terms, assortment, promotions, listings, and commercial agreements.
• Develop and execute customer-specific strategies and Joint Business Plans aligned with the German commercial strategy.
• Grow distribution, shelf presence, assortment, promotional effectiveness, and market share while managing revenue, margin, trade investment, and profitability targets.
• Build data-driven customer presentations using market, category, shopper, and consumer insights.
• Coordinate with Category Management, Shopper Marketing, Revenue Growth Management, Marketing, Supply Chain, and Finance on launches, forecasts, risks, and customer plans.

Requirements

• 3–5 years of relevant commercial experience, ideally in FMCG, beverages, food, or consumer goods.
• Experience in Key Account Management, Account Management, or Sales within the German retail environment.
• Experience with German grocery, discount, or drugstore retailers and customer negotiations.
• Strong commercial, financial, analytical, negotiation, communication, presentation, and relationship-building skills.
• Strong Excel and PowerPoint skills, with the ability to translate data and insights into commercial actions.
• Fluent German and English are essential.

Culture & Benefits

• Competitive reward package.
• Ongoing learning and development opportunities.
• Career progression paths and a supportive professional environment.
• Commitment to equity, inclusion, and diversity.

Hiring process

• The recruitment process usually includes 2–3 stages, depending on seniority.
• CVs are typically reviewed within two weeks.