AI Deployment Leads

Location: On-site in San Francisco, United States; four days per week are spent collaborating in person at the San Francisco office, with work beginning at 8:00 AM.

Salary: $170K–$235K annually, plus equity.

Company

hirify.global builds AI agents that automate loan servicing, compliance, collections, recovery, insurance claims, and disputes for banks, captives, and specialty lenders.

What you will do

• Own adoption, account health, QBRs, renewals, and expansion for a portfolio of strategic enterprise accounts.
• Review transcripts, audit logs, prompts, evaluations, configurations, and integration data to explain agent behavior.
• Triage issues across data mapping, configuration, prompts, training, expectations, and product defects.
• Write, test, and deploy prompt and logic changes as customer workflows and compliance requirements evolve.
• Partner with Forward Deployed Engineers on integrations, data pipelines, custom workflow logic, and architecture.
• Translate customer feedback into structured product signals and ensure clean implementation handoffs.

Requirements

• 4+ years of experience in customer-facing post-sales, implementation, solutions, consulting, banking, or a similarly rigorous analytical role.
• Hands-on experience with LLMs, prompts, evaluations, or agentic workflows.
• Strong understanding of LLM and agent concepts, including context, tool use, failure modes, and evaluation methodology.
• Ability to read API documentation and understand webhooks, integrations, data mapping, and data pipelines.
• Technical fluency for discussing architecture and failure modes with engineering teams.
• Strong judgment in ambiguous, high-stakes customer situations and experience working with senior operations, compliance, product, engineering, and commercial stakeholders.

Nice to have

• Experience in fintech, banking, insurance, lending, collections, servicing, or another regulated industry.
• Familiarity with CFPB expectations, Reg F, UDAAP, auditability, or compliance-heavy workflows.
• Experience owning strategic enterprise relationships, especially accounts with $1M+ ARR.
• Quantitative academic background or evidence of building and shipping products.

Culture & Benefits

• Fast-paced environment with rapid sprints and major launches.
• Typical workload is around 60 hours per week, beginning at 8:00 AM.
• Four days of in-person collaboration at the San Francisco office.
• Medical, dental, and vision coverage for full-time employees.
• 401(k) and catered lunches.

Hiring process

• Interviews assess prompt writing, evaluation thinking, and technical judgment.
• The technical judgment standard applies regardless of background.