Technical Implementation Specialist (Medical Devices)

Location: United States of America (Remote); ideal candidates live in the Mountain and Western U.S. regions near a major metropolitan city. Travel up to 75% is required.

Salary: $100,000–$125,000 per year, plus eligibility for a bonus plan targeting 10% of base salary.

Company

hirify.global provides healthcare products and solutions for clinical environments, including medical device systems.

What you will do

• Lead technical implementations with customer IT, biomedical engineering, clinical engineering, and informatics counterparts.
• Identify, schedule, and resolve technical installation and customization issues.
• Act as the liaison between customers and the technical team throughout implementation.
• Develop joint solutions with customer technical groups and coordinate technical activities with the Implementation Project Manager.
• Analyze installed-system data to support continuous product improvement.
• Support product presentations, demonstrations, RFI/RFP responses, and cross-functional customer-support solutions.

Requirements

• Bachelor’s degree required; biomedical engineering is preferred.
• At least 5 years of related experience, including deep experience with system installation and support in clinical settings.
• Experience integrating hospital systems and EMR platforms such as Epic, Cerner, or Meditech.
• Experience with enterprise web interfaces and APIs, Wi-Fi, networking, remote access, VPNs, firewalls, SQL, databases, and report generation.
• Experience with medical-device regulatory compliance, including complaint, installation, and service records.
• Professional English communication skills are required; travel by air or automobile and flexible hours or weekends may be required.

Nice to have

• Medical device experience.
• FDA compliance experience.

Culture & Benefits

• Medical, dental, and vision coverage.
• Life insurance and disability coverage.
• 401(k) plan with company contribution.
• Wellness program.
• Work includes collaboration with engineering, marketing, manufacturing, operations, sales, and customer teams.