Senior Analyst eCommerce Loyalty Programs

Location: Carlsbad, California, United States; onsite

Annual base pay: $85,000–$95,000, plus potential benefits and performance bonuses.

Company

hirify.global develops and sells golf equipment and products through its eCommerce business.

What you will do

• Own and evolve the US Team TaylorMade Rewards program, including earning and redemption mechanics, member lifecycle strategy, and commercial execution.
• Maintain the loyalty financial model and evaluate ROI through repeat purchase rate, lifetime value, and contribution margin.
• Design loyalty campaigns, member automations, personalized journeys, and communications across email, SMS, and push notifications.
• Coordinate with merchandising, site experience, product, retention, and creative teams to deliver loyalty features, exclusive product access, and on-site content.
• Define and report loyalty KPIs, including enrollment, retention, active members, points issuance and redemption, and member spending benchmarks.
• Use analytics, segmentation, and A/B testing to optimize program mechanics and present recommendations to eCommerce and marketing leadership.

Requirements

• 4+ years of experience in an eCommerce business; loyalty experience is preferred.
• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Strong analytical, organizational, planning, project management, and process-development skills.
• Experience coordinating cross-functional teams, managing vendors, and delivering content assets end to end.
• Strong English verbal and written communication skills required.
• Experience with eCommerce tools or third-party vendors such as Salesforce, Figma, Quantum Metrics, Google Analytics, and Airtable or similar tools.

Culture & Benefits

• Fast-paced, performance-driven work environment with changing priorities and extended hours when necessary.
• Cross-functional collaboration within a large organization.
• Health and wellness benefits, performance bonuses, product discounts, holidays, and paid time off may be available.
• Office-based work with regular computer usage and light physical effort involving lightweight materials.