Platform Ops Lead (Kubernetes)

Location: Bethesda, Maryland, United States; remote options available

Company

hirify.global provides professional services and technology support for NCBI, a biomedical information organization within the National Library of Medicine at the National Institutes of Health.

What you will do

• Lead the platform operations support team assisting internal developers with migration from legacy development and deployment workflows.
• Operate and improve a modern DevOps platform based on GitLab and Kubernetes across cloud and on-premises environments.
• Identify and resolve operational, deployment, and runtime problems in microservice environments.
• Prioritize incidents against error budgets and SLOs, provide technical solutions, and support on-call operations.
• Create SOPs and process documentation, compile postmortems, and track action items to reduce future outages.
• Interview, recommend, train, and support new team members.

Requirements

• Bachelor’s degree in STEM or equivalent experience.
• Strong systems debugging skills and comfort with Linux or the UNIX command line.
• Experience with a programming or scripting language and with creating process, procedure, and SOP documentation.
• General understanding of TCP/IP, HTTP, and related protocols.
• Customer-focused, team-oriented communication skills, with the ability to work with users at varying levels of IT knowledge.
• Ownership, initiative, sound judgment, integrity, and responsibility.

Nice to have

• Experience with Kubernetes, OpenShift, cloud platforms, Linux systems administration, and service reliability engineering.
• Automation with Bash, Ruby, Python, Go, Java, Scala, Rust, C++, or Perl; Puppet is preferred for configuration management.
• GitLab or TeamCity CI, Git, automated CI/CD pipelines, GitOps tools such as ArgoCD, and service mesh technologies such as Linkerd or Istio.
• Monitoring and alerting with Grafana, Prometheus, OpsGenie, or the TIGK stack.
• Docker, Linux internals and networking, attached network storage, AWS, GCP, Azure, Google Anthos, and distributed systems design.

Culture & Benefits

• Flexible working hours and remote work options.
• Medical, dental, and vision coverage.
• 401(k) plan with employer contribution.
• Paid holidays, vacation, tuition reimbursement, and access to on-site and off-site training courses.
• Conference attendance support in a technical and scientific environment.