22 дня назад
Associate Consultant, Project Management
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Associate Consultant, Project Management (Enterprise Tools and Client Support): Supporting enterprise tools and applications through client assistance, training materials, demonstrations, migrations, metrics, and enhancement testing with an accent on timeline monitoring, communication, and analytical problem-solving. Focus on coordinating tool implementations, comparing actual and planned performance, creating enterprise metrics, and resolving day-to-day client queries.
Location: Manila, Philippines; full-time, on-site role
Company
provides wealth management, asset servicing, asset management, and banking services to individuals, families, corporations, and institutions worldwide.
What you will do
- Provide timely support for enterprise tools and applications and serve as a first point of reference for day-to-day client queries.
- Develop, maintain, and implement training materials, and deliver tool and application demonstrations to clients.
- Assist with migrating customers onto enterprise tools and applications.
- Monitor and control tool and application timelines by comparing actual performance with planned performance.
- Provide management with status updates, create enterprise metrics, and handle ad hoc requests.
- Assist with testing enhancements and resolve challenges using problem-solving, critical-thinking, and independent judgment.
Requirements
- 1–3 years of experience working with tools and applications in a direct client-support capacity.
- College or university degree and/or relevant proven work experience preferred.
- Technical competence to support day-to-day queries and liaise with related areas.
- Excellent written and verbal communication skills, organization, analytical ability, consultation, and judgment.
- Knowledge of Microsoft Access and Microsoft Excel.
- Ability to work independently under general supervision and adapt across global teams and organizational cultures.
Culture & Benefits
- Flexible and collaborative work culture supported by the company’s financial strength and stability.
- Opportunities for internal movement and access to senior leaders.
- Inclusive workplace with reasonable accommodation available during the employment process.
- Culture that encourages employees to contribute time and skills to their communities.
- Manila office with a diverse workforce and more than 1,200 employees.
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