Bilingual Paralegal (Regulatory Affairs)

Location: Remote in Canada, with occasional in-person attendance at work-related events as required

Salary: CAD 67,000–92,000 annually

Company

A global organization in credit reporting and financial information services, operating in a highly regulated environment.

What you will do

• Maintain accurate legal and regulatory records in HighQ and organized legal shared drives.
• Prepare case activity worksheets, summaries, evidence, and supporting documentation for Legal Counsel review.
• Coordinate complaint intake, escalated and regulatory complaint files, consumer response letters, and follow-up actions.
• Track hearings, mediations, regulatory deadlines, limitation periods, and key case milestones.
• Maintain legal templates, playbooks, regulatory guidance, and documented workflows in the Legal Knowledge Center.
• Coordinate information sharing and meeting preparation across Legal Counsel, Complaint Management, Privacy, Compliance, and operational teams.

Requirements

• Paralegal diploma or equivalent legal training.
• Two to four years of relevant experience in a legal, regulatory, or compliance environment is preferred.
• Written and spoken English and French are required.
• Strong proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Strong organization, attention to detail, communication, collaboration, integrity, and ethical judgment.
• Ability to manage multiple confidential files, deadlines, and priorities in a fast-paced regulated environment.

Nice to have

• Experience in financial services, credit reporting, privacy, or another highly regulated industry.

Culture & Benefits

• Remote work with occasional attendance at work-related events.
• Work/life flexibility and resources supporting professional and personal well-being.
• Opportunities to contribute to regulatory excellence, process improvement, and institutional knowledge.
• Accommodation is available for applicants with disabilities in accordance with applicable laws.