Associate Director Quality Assurance

Location: On site at a hirify.global US Food laboratory; candidates must reside within a commutable distance of Madison, WI, Des Moines, IA, New Berlin, WI, or New Orleans, LA.

Company

International life sciences organization providing analytical testing, laboratory, pharmaceutical, food, environmental, cosmetic, and agroscience services.

What you will do

• Support quality team members, operational supervisors, technical leads, and laboratory personnel in applying the Quality Management System.
• Maintain ISO certification activities, including audit scheduling, execution, scope changes, and accreditation-body communications.
• Review and approve controlled documents and support implementation of corporate quality initiatives.
• Conduct or oversee laboratory assessments and provide detailed reports and constructive feedback.
• Monitor non-conformances, deviations, derogations, complaints, proficiency testing, and monthly quality metrics.
• Support root cause analysis, CAPA, client or regulatory audits, and escalated quality inquiries.

Requirements

• Minimum 7 years of experience as a quality responsible and experience in an ISO 17025-accredited laboratory.
• Bachelor's degree in science or a related field.
• Experience with training, auditing, LIMS, equipment qualification and calibration, method validation, process improvement, technical writing, and risk analysis.
• Strong understanding of QA/QC programs and corrective action, with excellent communication and critical-thinking skills.
• Authorization to work indefinitely in the United States without restriction or sponsorship.
• Willingness to travel between 10% and 30% and work overtime, weekends, and holidays as needed.

Nice to have

• Experience or coursework in laboratory procedures, data analysis, computer operations, and technical or business writing.
• Previous experience in a production-style laboratory.

Culture & Benefits

• Full-time position with comprehensive medical, dental, and vision coverage.
• Life and disability insurance.
• 401(k) plan with company match.
• Paid vacation and holidays.
• Work in a high-pace, changing laboratory environment with opportunities to lead quality improvement projects.